Abacus Coaching Ltd is a business consulting organization that focuses on helping companies understand and improve their key business processes to get better bottom-line results, improve quality, and enhance customer satisfaction.

A process is made up of three key areas:

1. The manual processes undertaken by people
2. The automated processes undertaken by systems / technology
3. People's use of technology to process the work

It is our belief that if the results a company want aren't being realised it is a process issue, not a people issue. We work directly with the people to understand what needs to be changed in the process or the environment to improve results, quality and customer satisfaction.

We work with organisations to:

• Determine key requirements for projects
• Provide task and organisational management support
• Facilitate meetings
• Review Business specifications
• Process map key business processes in a variety of formats
• Train and coach staff in Project Planning, Project Management and Process Mapping
• Trouble-shoot existing projects 

Please contact us for more information.

Bryan Leslie, Owner,
Abacus Coaching Ltd